Shipping policy

Shipping Policy

We offer standard shipping to all U.S. locations.

Processing Time

Orders are typically processed within 1–3 business days.
Processing times may be extended during holidays or promotional periods.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on carrier rates.
Estimated delivery times are provided by the carrier and may vary based on your location.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking details.

Incorrect or Missing Address Information

Please ensure your shipping information is correct at checkout.
We are not responsible for lost packages due to incorrect addresses.

Lost or Stolen Packages

The Beauty Concierge is not liable for lost, stolen, or unconfirmed deliveries.
If this occurs, please contact the carrier directly with your tracking number.

Damaged Packages

If your package arrives damaged, email us within 72 hours of delivery with photos.